Ratings & Reviews

Overall Rating

4
(31 reviews)
87.1% of customers recommend this property

Rating Per Category

Parking
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Grounds
Construction
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Resident Reviews

submitted by Shafiqullah H. - |Recommended: NoVery poor service — No service
response from property -Hello Shafiqullah, Thank you for your review and for taking the time to share your feedback with us! We sincerely apologize that your experience with our team at Lerner Towers at Morningside has been anything less than exceptional and we appreciate you bringing this to our attention. We would be interested in hearing more about this and would encourage you to contact us so that we can discuss your concerns. You can reach me by phone: (301) 692-2293, or by email: [email protected]; whichever is most convenient for you. Thank you, again! Have a great day! Kindest regards, David Page
submitted by Jacqueline M. - |Recommended: NoStaff Unhelpful — We have had so many issues and would like to set up an in-person meeting with the property manager. Most frustrating part was that maintenance entered our apartment when we did not authorize them to and came home to many thinks out of place.
response from property -Hello Jacqueline, Thank you for your review and for taking the time to share your feedback. Our team at Lerner Towers at Morningside strives to provide exceptional service to all of our residents and we sincerely apologize if you feel that we have not met that standard for you. We have forwarded your information to our Property Management team and somebody should reach out to you very soon to address your request for a personal meeting. We are confident that we will find a satisfactory resolution for your concerns. We are committed to improving your resident experience! Have a great day! Kindest regards, David Page
submitted by Ephrem G. - |Recommended: YesInspection — Good
response from property -Hello Ephrem, Thank you so much for resubmitting your review and for taking the time to share your experience with us! Our dedicated team is committed to providing exceptional service to all of our residents and a community that you can be proud to call Home! We are delighted to know that we have met that standard for you! Welcome Home, from your Lerner Towers at Morningside community! We hope you have a great day! Kindest regards, David Page
submitted by Mihail P. - |Recommended: YesReview for apartments — The place is very spacious tho it needs more work in painting the walls and leaving the place clean for the next tenant. Everything else is good
response from property -Hi Mihail, Thank you for your very generous 5-Star review and for taking the time to share your feedback with us! We know that moving can be exciting, but also very stressful. Our team strives to provide a seamless move-in experience, down to the smallest detail, and we sincerely apologize that we did not meet that standard with you! That is why your feedback is so important to us as it helps to identify areas where our services can be improved. We will be happy to pass along your comments to our Property Management team. Welcome Home, from your Lerner Towers at Morningside community! We hope you have a great day! Kindest regards, David Page
submitted by Saad W. - |Recommended: NoStaff and management — Your staff or management is not co operative they have rude behavior and ignorant
response from property -Hi Saad, Thank you for taking the time to leave a review and for sharing your feedback with us! Our team at Lerner Towers at Morningside is committed to treating all of our residents with the utmost care and respect and we sincerely apologize if your experience has not met that standard! We would be interested in hearing more about this. If you would care to discuss this further, we would encourage you to contact us! You can reach me by phone: (301) 692-2293, or by email: [email protected]; whichever method is more convenient for you. We thank you for bringing this to our attention and we look forward to hearing from you! Have a great day! Kindest regards, David Page
submitted by Mariatu D. - |Recommended: YesGood — Good
response from property -Hi Mariatu, We are thrilled with your 5-Star rating! Thank you for taking the time to share your experience with us. Our team works tirelessly to make sure that all of our residents are provided exceptional service in a community that they are proud to call their home. We are always especially pleased when our residents, like you, let us know that we are still meeting that standard. Thank you for being a valued part of the Lerner Towers at Morningside community! We hope you have a wonderful day! Kindest regards, David Page
submitted by Sayed H. - |Recommended: NoIt’s a big risk if you live here — Staff is not helpful I have kids and I did Soo big mistake that I moved here.
response from property -Hi Sayed, Thank you for your review and for taking the time to share you feedback. Our team at Lerner Towers at Morningside are committed to providing exceptional service to all of our residents and we sincerely apologize that we have not met that standard for you! We understand your concerns and your frustration and the staff has been working diligently to assist you in resolving these matters. We will be forwarding your information to a higher authority of the Property Management team who may better assist you with a satisfactory resolution. We appreciate your patience! Kindest regards, David Page
submitted by Gussie W. - |Recommended: YesAwesome — Great job
response from property -Hi Gussie, Thank you for another awesome review! Our entire team is committed to providing exceptional service and care to all of our residents and we are delighted to know that we have met that standard for you! We are truly grateful for your continued confidence in us! Thank you for being a valued part of the Lerner Towers at Morningside community. We hope you have a wonderful day! Kindest regards, David Page
submitted by Abayneh Y. - |Recommended: YesIt’s a great place. — I like living here a lot everyday it’s a beautiful morning, and I end my day with peace and quiet.
response from property -Hi Abayneh, We are very grateful for your 5-Star rating! Our dedicated team works tirelessly to provide a community that our residents are proud to call their home, so we are always especially thrilled when our residents, like you, take the time to let us know that we have met that standard. Thank you, again! We are glad that you chose Lerner Towers at Morningside! Have a great day! Kindest regards, David Page
submitted by Abdallah K. - |Recommended: YesSo far so good — Office staff are good people they are just busy and they need to be given a time , however i appreciate them taking care of my application really quick within 3 days i was in the property the place is really good to live the location is close to the mall and shopping center is just cross street and my favorite yet that is so close to the highway 395 .
response from property -Hi Abdallah, Thank you for your great review! We appreciate you taking the time to share your experience with us! Your feedback is very important as it helps us to identify areas where we can improve our services that we provide to you and all of our residents. Thank you, again, and from the entire Lerner Towers at Morningside community, Welcome Home! We hope you have a wonderful day! Kindest regard, David Page
submitted by Malado D. - |Recommended: YesGreat customer service — Alcides is an outstanding employee. He is an asset to your company .
response from property -Malado, we are so thrilled to hear of your wonderful experience with us! Thank you so much for taking the time to share this feedback with others. We do take pride in our community and our great team. We will be sure to thank Alcides for providing you with exceptional service. Sincerely, Lerner Management
submitted by Murtaza N. - |Recommended: YesBest location — best place best leasing office and best maintenance people. leasing office very helpful anytime, especially Raquel the lady, she is fantastic and always there for any question and help, she is very nice hard working and she always greeting to everyone. I am so happy living here, I want to thanks my God and everyone around.
response from property -Murtaza, thank you for the 5-star rating! Sincerely, Lerner Management
submitted by Bekuretsion T. - |Recommended: YesVery convenient, frandly service — Very nice
response from property -Bekuretsion, thank you for the 5-star rating and the positive feedback! Sincerely, Lerner Management
submitted by Sheikh T. - |Recommended: Yes Environment — Towers Environment is nice.
response from property -Sheikh, thanks for the 5-star rating!! Sincerely, Lerner Management
submitted by Ieshia F. - |Recommended: YesWe love MorningSide Towers — The staff is friendly,always willing to help. They are making upgrades to landscape of the community it's very appealing and inviting. I can really tell the property values it residents, it's always a opportunity for fun events to show resident appreciation. My family and I are excited for another year at Morningside Towers
response from property -Thank you so much for your review, Ieshia! We're so happy you enjoy your home here! Sincerely, Lerner Management